Accountancy
101
Agriculture, Fishing
1
Finance, Insurance
100
Call Centres
0
Catering & Hospitality
65
Construction, Property
108
Customer services
52
Defence/Armed Forces
52
Education
3
Electronics
71
Engineering, Manufacturing 119
Graduate, Trainees
59
Healthcare & Nursing
74
Human resources
73
IT & Internet
358
Legal
63
Management consultancy 73
Marketing, Advertising, PR 92
Media, Creative
6
Non-profit, Charities
0
Public sector & Services
9
Recruitment sales
79
Retail, Wholesale
58
Restaurant & Food Service 13
Sales
130
Science
17
Secretarial, Administration 18
Security
0
Senior appointments
8
Telecommunications
3
Transport, Logistics
6
Travel, Leisure, Tourism
28
Other
61
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: Finance, Insurance Vacancy 40 |
| Post:Customer Care Consultants
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Glasgow
|
| The announcement text: |
Job: Customer Care Consultant
Salary ЈExcellent + commission + shift allowance
Flexible shift patterns available to suit all.
OUR COMPANY:
A professional services company that applies consulting, information and technology expertise to enhance its clients` business performance. The purpose of this project is to ensure that our client is the market leader in the direct lending industry. We will implement imaginative business practices to maximise productivity and develop outstanding quality. Our people are professional, knowledgeable and versatile which are the keys to our success. Teamwork and continuous development will provide every opportunity for professional and personal advancement.
THE ROLE:
To provide personal lending services to new and existing customers. To ensure that all customer calls and correspondence are handled in professional and courteous manner in accordance with company policies and within defined Service Level Agreements
KEY RESPONSIBILITIES AND TASKS
Receive and process applications for new loans and associated financial products from multiple channels*sources.
Employ product knowledge as trained to meet customer needs.
Take and employ responsibility for handling customer`s confidential information.
Be aware and strive to achieve excellent customer service.
Contribute ideas*suggestions for continuous improvements in systems and procedures within the centre.
The ability to work in a paperless environment.
KEY SKILLS AND EXPERIENCE REQUIRED
Customer focus
A positive and helpful attitude
Good communicator- verbal and written
Ability to work under pressure whilst holding a professional manner
Self motivated
Ability to work on own initiative
Trustworthy
Knowledge of Microsoft Word and or other related packages
|
| Contact information |
| Employer: |
|
| Email: |
206@jobinbirmingham.informnow.com
|
| Phone: |
0131 555 0284
|
|
| |
Publication date: 2009-04-13 21:13:28
|
| |
|
|
